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The most common Importer of Record mistakes companies make when shipping to the UK

27 kwietnia 20262 min readTadeusz Świetliński

We receive regular enquiries from companies whose shipments are delayed at UK ports or airports.

In many cases, the problem comes down to the same issue: Importer of Record responsibilities were never clearly defined.

Based on the enquiries we receive, three mistakes appear repeatedly.

Assuming DDP terms remove importer obligations

Delivered Duty Paid (DDP) defines commercial responsibility for costs, but customs authorities still require a legally recognised Importer of Record.

Asking the UK customer to import the goods

Some exporters assume their UK buyer can act as the importer. However, many customers refuse to accept customs liability or VAT responsibility.

Shipping goods before confirming the importer structure

Importer details must appear on commercial documentation and customs declarations. If this information is unclear, shipments can be held until responsibility is established.

Companies that address importer responsibilities before shipping benefit from:

  • faster customs clearance
  • lower compliance risk
  • predictable delivery schedules

International trade runs smoothly when logistics planning includes legal importer responsibility from the start.

Read our full guide to UK Importer of Record and customs clearance.

Shipping to the UK or Brazil?

Talk to the people who will actually handle your shipment – customs, transport and Importer of Record in one place.

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